Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your piece to request a return.

Any item may be returned for a full refund or credit towards another item in our gallery providing we determine the item to be in “as purchased” condition. If requesting a refund, a 15% restocking fee will be applicable to cover shipping, credit card processing fees and administrative costs.

To start a return, you can contact us at hnowes@gmail.com. Please note that returns will need to be sent to the following address with a signature upon delivery: Art For Eternity, 303 East 81st Street, New York, NY 10028 USA.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hnowes@gmail.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if there is any issue with the object so we can make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if there are any issues.  Providing there aren't any issues, you’ll be automatically refunded on your original payment method within 2 business days, less our 15% restocking fee.  You will also receive an email confirming the refund.  Please remember it can take some time for your bank or credit card company to process and post the refund too.  If more than 15 business days have passed since we’ve processed your return, please contact us at hnowes@gmail.com.